About Hizora

Who we are

Hizora is a small online brand operated by VELMORO LLC, a Montana limited liability company. Our registered office is 1001 S Main St, Ste 600, Kalispell, MT 59901, United States. We sell one product: the Hizora heated neck and shoulder massager.

Why one product

We would rather do one thing carefully than list hundreds of items we have never handled. Focusing on a single massager lets us know every button, setting and accessory, answer questions in detail, and keep stock on hand in the United States.

How it works

Hizora massagers are made for the Hizora brand and stocked in our US fulfillment warehouse. When you order, the warehouse packs and ships your order within 1–3 business days, and delivery takes 3–7 business days after shipment. Shipping is free in the contiguous United States. Our team handles orders and customer support by email. We do not have a showroom: the Kalispell address is our registered office for mail only and does not accept visits or returns.

Contact

Email support@hizora.cc. Customer support: 24 hours a day, Monday to Friday.