When your order ships, we email you a tracking link from the carrier. Orders ship within 1–3 business days. Delivery takes 3–7 business days after shipment (4–10 business days in total).
To check an order: open the order confirmation email and select View your order. The order status page shows the current step and the tracking number once the order has shipped.
If you have not received a shipping email within 3 business days, or tracking has not updated for 5 days, email support@hizora.cc with your order number. Customer support: 24 hours a day, Monday to Friday.